FAQ
Frequently Ask Questions
It couldn’t be easier:
- Choose your destination, dates and times and click ‘Search’.
- Select the car type you require and click ‘See more’.
- Enter your name, email and payment details.
- All done!
If you haven’t received anything, please check that you provided the correct e-mail address.
If you made a booking more than 24 hours ago and you have not received a confirmation email, the most likely possibility is that the email was blocked by the anti-spam service of your email account.
If you cannot find the confirmation e-mail, please contact us using the form on the next page or call us on +8801715812152
You will receive a confirmation e-mail.
When you make a booking with us, you will firstly receive an acknowledgement and then a confirmation voucher if the vehicle is available.
The time taken to issue your voucher will depend on the vehicle you require. For example, with basic cars we are normally able to confirm your booking immediately. For larger models and special groups we may need up to 24 hours to confirm your reservation.
If you haven’t received anything, please check that you provided the correct e-mail address.
If you made a booking more than 24 hours ago and you have not received a confirmation email, the most likely possibility is that the email was blocked by the anti-spam service of your email account.
If you cannot find the confirmation e-mail, please contact us using the form on the next page or call us on +8801715812152
If you require more than one car you need to make separate bookings under the names of the main driver for each vehicle.
We cannot book more than one car on the same booking.
Yes. You simply need to choose today’s date and the time you’d like to collect the car.
Please note that if you need a car at very short notice we may need to check the availability with the hire company first.
